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For any complaint, please contact us by writing to wm_mea_quality_team@bnpparibas.com, or by phone at the following phone number +971 4 374 58 00.

We will systematically acknowledge receipt of your complaint in writing within 10 business days. An independent team will investigate the issue raised and we will aim to provide you with a final answer within a maximum timeframe of 2 months from the date of receipt.