BNP Paribas Wealth Management honored at the 2022 PWM Wealth Tech Awards
BNP Paribas Wealth Management received several prestigious awards at the 2022 PWM GLOBAL PRIVATE BANKING AWARDS during the ceremony at the Financial Times headquarters in London.
o BEST PRIVATE BANK FOR DIGITAL CUSTOMER SERVICE, GLOBAL
o BEST PRIVATE BANK FOR CULTURE & VISION, GLOBAL
o BEST DIGITAL LEADER FOR MARIAM RASSAI, HEAD OF CX AND DIGITAL TRANSFORMATION
o FORTIS: BEST PRIVATE BANK FOR DIGITAL CUSTOMER SERVICE, EUROPE
o TURKEY: BEST DIGITAL INNOVATOR OF THE YEAR, CEE
These awards recognize our excellence in serving wealthy clients, entrepreneurs and families. Indeed entrepreneurs and families are paving the way for future generations. BNP Paribas Wealth Management provides a holistic approach to managing wealth, and leverages on the expertise of the whole BNP Paribas Group to serve its clients’ personal and professional financial needs. With its ONE Bank approach, BNP Paribas Wealth Management’s goal is to serve its clients by offering solutions for both their personal and professional needs. Designing a cutting-edge client digital experience is part of our strategic objectives, and this recognition encourages us to continue on this path.
Conversational and personalised advice in Belgium
This award recognizes the prominent role of technology and digital communication in Private Banking in Belgium. The fact that we are a full digital conversational bank and offer personalised patrimonial advice by putting the client in control of his or her wealth situation all helped in being granted this award. Our digital client service has only grown with the introduction of PaxFamilia, MyGuide, MyExperts, #MyFuture and the new Easy Banking app. We are very proud of the excellent collaboration between our different departments and their achievements.
Digital experience in Turkey
TEB Retail and Private Banking Senior General Manager Gökhan Mendi expressed that they are pleased to receive Best Digital Innovator of the Year, Central Eastern Europe Award, and said: “As the founder and the pioneer of Private Banking in Turkey, Türk Ekonomi Bankası (TEB), also carries the ‘Consultant Bank’ approach which is an important part of its corporate identity, to its operations in the field of TEB Private Banking. As TEB Private Banking, we aim to be the most preferred reference point for private banking and wealth management. In line with our customers' risk levels, needs and expectations, by also taking advantage of our partner BNP Paribas’ global experience, we offer investment alternatives that can be tailored to risk preferences for our customers' assets and savings. In addition, we implement many innovations in line with the needs and demands of our customers. We bring the digital world to our private banking customers. As TEB Private Banking, we are the most well-established brand and we serve our customers for more than 30 years. As being that much deep-rooted and innovation-oriented brand, it is not surprising for us to pioneer reliable, user-friendly, simple and accelerating solutions in the digital world. For Private Banking customers, our biggest goal in all these digital efforts is to provide fast, secure, and practical products that are parallel with the digital requirements of the era. In this field, we continue to work on many projects such as Robo Advisory, digital portfolio monitoring and management. In order to offer the best service, we aim to combine our experience in digital as TEB and our partner BNP Paribas’ worldwide experience in the field of Wealth Management.”
Yuri Bender, Editor of PWM and Wealth Tech Judge commented:
“The main difference between BNP Paribas Wealth Management and its competitors, according to the judging panel of PWM’s Wealth Tech Awards for 2022, is that the French bank’s apps and digital channels are co-designed with input from clients, many of them entrepreneurs. The judges were also impressed by the bank’s ability to secure access to private markets through digital channels, which will increasingly become an important competitive advantage. Mariam Rassai, who has been an influential figure in the wealth manager’s digital transformation, was chosen by our judges as the Best Digital Leader for 2022. The judges noted not only the many technological innovations she has overseen, but also the way she has encouraged buy-in for new ideas among advisers and how she has introduced an educational programme for these bankers. They praised her innovation at both local and global level, across a variety of disparate markets.”